At Staci Christie Skin, we strive to provide a seamless shopping experience and ensure your order is delivered quickly and securely.

Order Processing

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• Once your item has shipped, you will receive tracking information via email.

Shipping Methods and Times

• We offer standard and expedited shipping options at checkout.

• Delivery times may vary based on your location and selected shipping method.

Shipping Rates

• Shipping rates are calculated at checkout based on the weight of your order and your location.

Free Shipping

• Orders over $500 (before tax and discounts) qualify for free standard shipping within the United States.

International Shipping

• We do not ship internationally online. If you are located outside the United States, please reach out to us directly at staci@stacichristie.com for assistance.

Lost or Delayed Shipments

• If your order is delayed or lost, please contact us at staci@stacichristie.com or 760.633.0123, and we will assist in resolving the issue.

Damaged Items

• If your order arrives damaged, please email staci@stacichristie.com within 48 hours of delivery with photos of the damaged items and packaging.

Incorrect Address

• Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

For any questions or assistance with your order, contact us at staci@stacichristie.com or 760.633.0123. Thank you for choosing Staci Christie Skin!